As part of our ongoing efforts to enhance your experience with us, we are excited to inform you that we are transitioning to a new and improved payment provider. This change will allow us to offer you more efficient payment processing options.
Here’s what you need to know, during this transitional period for the month of January:
- Secure Payment Link: Instead of the regular payment process , in the next days, you will receive a secure payment link via our official customer service whatsapp number. This link will lead you to a dedicated and encrypted platform where you can safely input your payment information.
- Data Security Assurance: We want to assure you that both our previous and new payment processors maintain the highest standards of data security. Your payment information is and will continue to be handled with the utmost care.
- Your Card Data will actually not be saved with us, but processed directly with our payment processors, who are fully PCI (Payment Card Industry) compliant.
Action Required:
To complete your transaction during this transition period, please follow the instructions in the whatsapp message and use the provided secure payment link, which you will receive in the next following days. Please only use the link shared to you via our official whatsapp number.
Thank you for your continued trust and loyalty. We apologize for any inconvenience this may cause and appreciate your patience as we work to improve your overall experience.
For any clarification, please reach out to our customer service team: contact@helpling.ae or by phone 800-989 or whatsapp (+971-52-325-6791)